Question 1

When do I pay the 5% commission?

Accepted Answer

You pay when the candidate officially joins and starts working. We charge 5% of their annual salary as a flat fee.

Question 2

What counts as "annual salary" for the 5% calculation?

Accepted Answer

Only the base salary is included. Bonuses, equity, stock options, and benefits are not counted in the 5% calculation.

Question 3

Do I get a refund if the hired person leaves early?

Accepted Answer

Yes. If the candidate leaves within 60 days of accepting, we refund 100% of your payment. After 60 days, no refund is available.

Question 4

What payment methods do you accept?

Accepted Answer

We accept credit cards, bank transfers and digital wallets. Payment is processed instantly when an offer is accepted.

Question 5

How long does my job posting stay active?

Accepted Answer

Job postings are active for 30 days. After that, they expire automatically. You can repost if you need to continue hiring.

Question 6

Can I edit a job posting after publishing?

Accepted Answer

Yes, you can edit certain details like job title, description, and requirements. However, you cannot edit the salary after publishing. If you need to change the salary, you must close it and create a new posting.

Question 7

How many job postings can I create?

Accepted Answer

There are no limits on the number of job postings you can create. Post as many as you need.

Question 8

How does the matching process work?

Accepted Answer

Our platform uses smart matching to connect you with qualified candidates based on job requirements. Swipe right to like candidates, left to pass. When both parties like each other, it's a match!

Question 9

Can I communicate with matched candidates?

Accepted Answer

Yes, once you match with a candidate, you can message them directly in the platform. You can interview, negotiate, and finalize details all in one place.

Question 10

What happens after I make an offer?

Accepted Answer

Once you make an offer, the candidate can accept or decline. When they officially join and start working, the 5% commission is charged to your account.

Question 11

How do I delete my account?

Accepted Answer

Go to Account Settings > Delete Account. You can temporarily suspend or permanently delete your account. All data will be removed within 30 days.

Question 12

Is my data secure?

Accepted Answer

Yes. We use bank-level encryption (AES-256) for all data. Your information is GDPR compliant and never shared with third parties.

Question 13

What is included in the basic communication check?

Accepted Answer

The basic communication check verifies the applicant’s ability to communicate effectively in the required language(s). It is valid for 6 months and ensures they can handle basic communication tasks in a work environment. Prices vary depending on the country.

Question 14

How much does the background check cost?

Accepted Answer

The background check includes verification of the applicant’s employment history, and educational qualifications. There is no expiration for the background check, but a new verification is required for each new job. Prices differ by country.

Question 15

What does the technical check include and how long is it valid?

Accepted Answer

The technical check tests the applicant’s expertise in their field, whether it’s programming, design, or any other skill. It is valid for 6 months, after which a new test may be required. Prices vary by country.

Question 16

Do I have to pay separately for each check?

Accepted Answer

Yes, each check (communication, background, and technical) has its own cost, which may vary depending on the country. You can choose which checks are relevant for your candidate.

Question 17

How do I know the price for each service?

Accepted Answer

The pricing for each service is determined based on the country of the applicant. For accurate pricing, please contact us directly or refer to the country-specific pricing section on our platform.